PROVISIONS |
- Handling of Patient Admitted Via The Emergency Room
For house staff assistance with patients admitted through the emergency
room, the attending physician should always contact the house staff
personally. This clearly establishes a line of communication
that is important in the care of the patient, especially during the
first and often critical few hours. This, of course, does not
preclude direct communication between the ER physician and the house
staff, which is also important.
- Policy for Circumstances (Emergent and Non-emergent) Under Which
Residents Should Provide Care to Patients Who Are Not On The Teaching
Service.
- The house staff (interns and residents) in the internal medicine
training program do not have independent staff privileges. When
seeing patients in this hospital or its clinics, they do so under
the supervision of a staff physician. Under very special
circumstances, they may be called to see a patient who is not
on the teaching service. When this occurs, they are to
act within the following guidelines:
- Determine the urgency of the patient’s need by the nurse’s
description. If the patient seems to be unstable by vital
signs, respiratory status, cardiac status, or mental status,
please evaluate that patient immediately. If the patient
is stable, please politely inform the nurse that the patient
is not on the teaching service and to please call the attending
physician.
- While you are evaluating the patient ask the nurse to place
a call to the attending physician. Inform the physician
of your findings and ask him what he wants to do. Your
responsibility is to stabilize the patient. If the attending
asks you to do more than that, politely tell him that you are
unable to care for non-teaching cases unless it is an emergency. You
may leave when the patient is stable and the attending is aware
of the circumstances.
- If an Internist calls you to evaluate a non-teaching patient
and your own patient responsibilities allow for you to take time
to do that, please evaluate the patient and call the attending
with your findings. You may leave the patient when that
patient is stable.
- If a non-internist calls you to evaluate a patient and
the patient is not in your opinion critical, please ask them
to call an internal medicine attending, politely explaining that
you are not legally covered to do consults. If the patient
is critical, stabilize the patient and have the attending call
an internist.
- Cover all METs. Stay with the patient until he/she is
stable. Have the nurse call the attending physician immediately.
- Only a 2nd or 3rd year resident may evaluate a non-teaching
service patient.
- Please write a complete note in the patient’s chart.
- Preventing Hospital Errors
- Be polite and considerate if and when
your orders are questioned. Do
not discourage questions about your orders.
- Write legibly. Print if your handwriting is difficult
to read
- Avoid abbreviations. These can mean totally different
things to different people
- Be very careful with orders on narcotics and cytotoxic drugs.
- Remember to adjust the dose of narcotics in elderly patients
- Be very careful when writing orders on order forms where
many medications are listed; be sure your intended medication
is
written on the correct line.
- Avoid decimal points, e.g. 2.0 can easily be read as 20.
- The Teaching
Service
- The majority of patients admitted to the
Teaching Service have a private attending,
and the private attending
has the ultimate responsibility for and
control over such patients. However,
by admitting to the Teaching
Service the private attending agrees to allow the housestaff to
manage
the
patient under
his/her general supervision.Thus,
the housestaff will play a role in all decisions about diagnosis
and
treatment; will write all the
orders; will
carry out the diagnostic work-up and treatment plan; will
do the
appropriate
diagnostic
and therapeutic
procedures; will write the admission history,
physical examination,
progress
notes and
discharge
summary; and will take care of the patient in all respects
during the
hospitalization.
When on subsequent rotations, the house staff
will perform in the same manne
- Good communication between housestaff and attendings is
the key to success of our program. This
will be markedly enhanced if the
attendings will always
call the housestaff
directly and if the intern or resident
will call the attending each day
to discuss progress
of the patient
- Elective Admissions
- Attending physicians are encouraged to offer
their patients to the Teaching Service,
provided the attending physician believes the patient
in question would be a
good teaching case for housestaff.
- The attending physician should call
the resident who is admitting on the day in
question. During this
phone call, the attending physician should discuss the
purpose of the admission, special dietary requirements,
medication, lab work done recently that does not need
to be repeated, etc. If
the patient needs to be seen
immediately
upon admission,
the resident
will be
so notified.
- Attendings who admit to the Teaching Service are requested
to do so on a regular
basis, and not only for convenience late at night or on weekends
- The resident and/or intern should see the patient within
one hour of admission in order to introduce
himself/herself, write a diet order, and make sure the patient
is not critically ill.
- On the day of admission, the resident will write a brief
admit note and discuss the patient with his intern. The
intern will write and dictate the admission history and physical,
and write admission orders. In addition, he
should call the private attending in order to discuss
the patient's
treatment
plan (unless a different communication arrangement
has been worked out between the resident and the
attending).
- If the Patient is a Clinic Patient:
- The patient is seen in the Emergency Room by the ER
resident or the admitting resident.
- The admitting resident assigns the patient to one
of the interns if he/she requires admission.
- If, after examining the patient, the resident
feels that admission is not
indicated, the patient will be
discharged from the Emergency
Room with appropriate follow-up arrangements. The
resident should write a brief note in the clinic
chart.
- Communication and Interaction Between Housestaff and Attendings
- When a resident accepts a patient on the Teaching
Service he or she should do so
with enthusiasm and thanks. A
negative attitude should not be conveyed to the attending
by such remarks as "we have already admitted seven
patients." Such remarks create hostility with
almost all attendings, and they serve no useful purpose. The
attending should not be given the impression that he
must "sell" the patients
to the teaching service.
- The intern should discuss the patient with the
attending physician on
a daily basis. Progress
notes should not be used for personal
communications.
- Since close contact should be maintained between
the housestaff and the admitting
physician, the attending should only infrequently find
it necessary to write
orders
on his patient. The attending should do his/her
best to always work through the housestaff. If
the attending does find it necessary
to write significant orders,
a progress note should
be written to explain
the reasoning behind the orders that were written
- Housestaff should always call the attending at
night to discuss unexpected developments or
complications
- Housestaff should not request formal consultation
without approval from
the attending. It
may be necessary to break
this guideline in case of emergency.
- Consultants should work through the housestaff
and allow housestaff
to do or observe all procedures whenever
possible. Consultants
should not write orders
without discussing
them with
the housestaff.
- Attendings should discuss any changes in management
plans with the housestaff. All
orders must be written
by the residents.
- Attending physicians should inform his/her patients
that they are to be
admitted to the Teaching Service. Patients
who will not allow
active housestaff participation in their care should
not be admitted
to
the Teaching Service.
- Whenever and as often as possible, house officers
should go into the patient's
rooms with the attending as the latter discusses problems,
results
of tests, etc.
with the patient.
- Patients should not be assigned to the Teaching
Service simply by orders
written on the order sheets. The
housestaff must be
contacted and agree to accept the patient
- Success in our teaching program depends on a highly
supportive relationship between
attendings and residents. Therefore,
both housestaff and attendings should make every effort
to avoid and prevent hostility, contentious disagreements,
etc. If such situations do arise, the residents
should care for the patient first, and report the incident
later if indicated. Conflicts
and disagreements between housestaff
and
attendings should never
interfere with giving a patient
the best possible care.
- Inappropriate admissions generally fall into the following categories
- Patient is being
admitted primarily for social reasons.
- Patient is being
admitted primarily for a diagnostic survey rather than for
a specific symptom complex or problem.
- Patient is being
admitted for "terminal care."
- When some factor
inherent to the patient's care prevents the housestaff from
assuming responsibility for the patient. Such factors might
include a
patient going for cardiothoracic surgery.
- Criteria for A "Full" Service
The resident may decide to close the Teaching Service if and
when one of the following criteria are met:
- If there have been five admissions per intern.
- The total census of the admitting services is greater
than twenty patients.
- Multiple critically ill patients make it impossible
to give good care to additional patients
- Physicians Who Should Not Admit Their Patients to the Teaching
Service
- He/she does not adhere to the spirit and letter
of these guidelines. Physicians
who repeatedly admit
to teaching and do not
follow
these guidelines
will have
their teaching privileges revoked.
- He/she objects to the teaching attending seeing
and examining the patient
on teaching rounds. Bedside
teaching by the ward
attending is an important and indispensable aspect of
our
program for
housestaff.
- Discharge Summaries
- Unless otherwise instructed by the attending physician,
discharge
summaries will be dictated by the intern.
- Signing Off a Teaching Case
- Residents should almost never sign off of a teaching
case on one of the four regular teaching
services. Signing
off may be disturbing to the patient and his/her family,
and is not in the best interests of patient care. The
teaching service is committed to giving continuous care to
anyone we accept on the regular teaching service. To
resign from a case, even if offered the option by an attending,
is not acceptable. This includes transition periods
at the end of the month. This policy precludes the
housestaff signing off because "teaching value" is
no longer present. Such thinking
makes patients an object for our
benefit rather
than demonstrating
our commitment
to continuing care. If it is, in
spite of these guidelines, deemed
necessary
for the
housestaff
to sign off a case
on one of the four regular teaching
services, this should be
discussed in advance with the Chairman
of the Department of Internal Medicine
- It may become necessary to sign off of some cases admitted
to CCU. In such instances the resident should clearly
notify the attending so that there is no uncertainty about
whom is to write orders, etc. In addition, it is permissible
to sign off of a case when a patient is transferred to another
service for a surgical procedure when the new service does
not intend to let the medical housestaff play a significant
role in patient care in the postoperative period. Tact
must be used in such cases to ensure
a smooth transition and avoid having
the
patient feel
abandoned.
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